Privacy Policy

Effective Date: 02/11/2026

Welcome to BlackFish Web Solutions ("we," "our," "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website black-fish.co.uk (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

a. Personal Data

Personally identifiable information, such as your name, address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online forms, consultations, and enquiries.

b. Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

c. Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.

d. Data From Social Networks

User information from social networking sites, such as Facebook, Twitter, Instagram, and LinkedIn, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.

e. Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

f. Third-Party Data

Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.

2. Use of Your Information

We use the information we collect about you or that you provide to us, including any personal information, for various purposes, including:

3. Analytics

If you accept analytics cookies, we use Google Analytics, a service provided by Google, to understand how people use the Site. It collects information such as the pages you visit, how you reached the Site, your device and browser type, and your approximate location. Google Analytics does not run unless you accept, and we rely on your consent to use it.

You can withdraw your consent at any time using the Cookie settings link at the bottom of the page. Google may process this information outside the UK. You can read more in our Cookie Policy and in Google's Privacy Policy.

4. Error Monitoring

We record technical errors that happen on the Site so we can find and fix problems. When an error happens, we record the error message, the page address without any values from it, your browser type and version, and the time. Error reports do not include your IP address, and this monitoring does not set cookies or store anything on your device.

We keep error details for 30 days and error summaries for 90 days after the error last happened. We rely on our legitimate interest in keeping the Site secure and working properly.